Auction Buyers Collection Information & Business Hours

Auction Buyers Collection Information & Business Hours

AUCTION BUYERS COLLECTION INFORMATION & BUSINESS HOURS

Post-auction shipping: Please note that we do not have an in-house shipping department. We can provide you with a list of national and international shippers from whom you can request a shipping quote. The shippers on the list have been used by our clients. We are not able to assist with the facilitation of shipping quotes nor are we able to make recommendations with respect to shippers. 


All auction purchases should be collected within 7 days of the auction from The Dairy, Stonor Park, Henley-on-Thames, Oxfordshire, RG9 6HF.


Collection of lots is strictly by appointment from The Dairy and collection slots are between 10am – 4pm. A collection slot must be booked in advance, please contact us to book your slot: 44 (0)207 281 2790 or email: info@thepedestal.com


Please note the following:


-       Access to Stonor Park is weight restricted to vehicles under 7.5 tonnes


-       We are not able to provide packing materials and request that the purchaser or their designated carrier brings materials to pack purchased lots for onward transportation


-       We do not accept cash as a method of payment


-       Goods not collected within 7 days may be subject to an administration charge of £10 and in addition storage charged at:


£3 per day for pictures and small items | £6 per day for furniture, larger pictures and objects


Please make contact with us if you need assistance in arranging transport or are unable to make collection within the given timeframe: 44 (0)207 281 2790 | info@thepedestal.com


We reserve the right to send lots that are not collected in a timely manner to external storage, and any resulting cost will be transferable to the purchaser.


To request a list of UK and international carriers contact us: 44 (0)207 281 2790 | info@thepedestal.com


Loss and Damage: Full value protection cover for the value of the hammer price with be charged at 0.6% but will not exceed the total value of all other transfer and storage charges.


Value Added Tax: VAT will be applied at the current rate on any charges levied.


BUSINESS HOURS AT THE DAIRY, STONOR PARK


-       For pre-auction viewings and on the day of the auction: Dates and times are set out in the Viewing Information section for each auction as published in our Past & Present Auctions pages     


-        Otherwise, please note that we are not based at The Dairy every day so ALL other visits to The Dairy outside of the pre- and post-auction period must be booked in advance. Appointment slots are from 10am – 4pm, please contact us to book your appointment slot: 44 (0)207 281 2790 | email: info@thepedestal.com